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NTRsupport Pro 1.0

NTRsupport Pro is an easy-to-use remote support solution

NTRsupport Pro

  • Version:1.0
  • Date Added:3/30/2011 11:14:50 AM
  • License:Demo
  • Price:$59
  • Total Downloads:68
  • Last Week Downloads:3
  • Operating System:Windows Vista/2003/XP/2000/2008/NT

Publisher's description

NTRsupport Pro NTRsupport Pro is an easy-to-use remote support solution designed for individuals. This online remote support tool gives you all you need for fast, comprehensive problem resolution from anywhere.. Remote ControlTake complete control of a customer's desktop to diagnose a problem, implement a fix or demonstrate a solution. Only an Internet connection is required Session Assignment and SchedulingIntegrate your support operation into your overall Agenda. The sessions you assign go directly into your NTRsupport Pro calendar and can be imported to your Outlook agenda in one click via iCal files. Portablilty NTRsupport Pro packs all you need for effective remote support into a small, self-contained widget. StayConnectedTemporary installation of dynamic client software on the customer's PC lets you keep working even when the customer is not present, eliminating DownTime and creating flexibility at both ends of the support exchange. Remote DiagnosticsGather and save or export Details about the operating system, service packs, IP configuration, memory, and much more - without customer assistance. Reboot/Reconnect in safe modeInstall applications, upgrades, or patches on unattended computers or guide non-technical users through product installations or upgrades without exiting the support session or requiring user intervention. File Transfer and Remote PrintingEasy drag and drop file transfer lets you apply patches, send URLs and updates, or receive log files with customer-approval. Print remote documents locally without having to configure printers. Zero FootprintAny record of the support exchange disappears from the customer computer immediately after the session ends, making your support as non-invasive as it is immediate. Multi-session CapabilitySupport or train up to 8 customers through simultaneous sessions in which all remote support to PC capabilities are available.


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