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Lokad Call Center Calculator 1.0.1322.0

Call volume forecasts, staffing optimization with Erlang C, and more.

Lokad Call Center Calculator





  • Version:1.0.1322.0
  • Date Added:3/30/2011 6:08:36 PM
  • License:Freeware
  • Price:$0
  • Total Downloads:258
  • Last Week Downloads:5
  • Operating System:WinXP, Windows2000, Windows Vista Ultimate, Windows Vista Ultimate x64, Windows Vista Starter, Windows Vista Home Basic, Windows Vista Home Premium, Windows Vista Business, Windows Vista Enterprise, Windows Vista Home Basic x64, Windows Vista Home Premium x64, Windows Vista Business x64, Windows Vista Enterprise x64, Windows2003

Publisher's description

Lokad Call Center Calculator Don't waste time or money on your call center schedules. Too much staff and expenses get out of control. To few staff and your customers get mad because of the long waiting queues. Bringing your call center at full capacity while maintaining the desired service levels is a cornerstone of your profitability. Start optimizing staff levels with Lokad Call Center Calculator. Import data from call center applications or from Excel. Easy 1-click staff optimization report. Convert call volumes into optimal numbers of operators with Erlang C formula. Manually adjust staff levels when you know that events will impact your call center activity. No statistical or mathematical knowledge required. Lokad provides forecasting as a service. The forecasts are performed on the Lokad servers. We continuously monitor and improve our forecasting models so that you do have to do it yourself.

Statement

Please be aware that downloadbee do not supply any crack, patches, serial numbers or keygen for Lokad Call Center Calculator,and please consult directly with program authors for any problem with Lokad Call Center Calculator.